Shipping and Delivery of First Surfboards

In the majority of cases, First Surfboards offer next working day, signed-for delivery for all in stock items.  Currently, we only ship surfboards to Ireland and Northern Ireland. All in stock orders received before 5PM will be dispatched the following working day - the surfboard will have to be signed for so be sure to be at the location at the appropriate time. Surfboards can be viewed or collected by prior appointment at our premises at Sheares Street in Cork City Centre (in which case the cost of delivery will be subtracted from the price).

 

We make every effort to ensure that the surfboards reach our customers in perfect condition. Boards are bubble wrapped, with cardboard/foam reinforcements on the nose, tail and rails. The surfboards are then placed inside the protective board bag which is then covered in another layer of bubble wrap. This is then placed inside a rigid cardboard box to protect the surfboard during transit. In the very unlikely event that there is any damage to the product when you receive it, contact us immediately and we will provide a full refund/replacement. If you are unhappy with the product for any other reason, contact us and we will make every effort to rectify the situation to your satisfaction. Items being returned must be in their original condition and include the original packaging. In some cases, returns will be subject to a charge for postage costs.